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4 Key Differences Between Customer Experience and Customer Service

by David Smith | Aug 24, 2017 | Content Marketing, Customer Experience

4 Key Differences Between Customer Experience and Customer Service By David Smith CX Content Marketing Information technology businesses and almost every other type of small business are now keenly focused on customer experience. The emphasis on positive customer...

Marketing Makeover Step 1: How to get Your Message Understood

by ValensPoint | Jan 1, 2016 | Content Marketing, Marketing Execution

Think of the tagline or slogans used by companies you may know and admire. “When it absolutely, positively has to be there overnight” and “”The best part of wakin’ up is Folgers in your cup” and “Helping small businesses achieve consistent positive...
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